2007 Reaffirmation Teams :: 3.9.3 - 2007 Reaffirmation Teams

2007 Reaffirmation Teams

3.9.3 - 2007 Reaffirmation Teams

The institution employs qualified personnel to ensure the quality and effectiveness of its student affairs programs.

Compliance Judgment

Compliance

Narrative

The University of Texas at Dallas (UT Dallas) employs qualified personnel to ensure the quality and effectiveness of the student affairs programs. Under the direction of the vice president for student affairs [1], the division includes the offices of the Registrar, Financial Aid, Housing Operations, International Student Services, the Multicultural Center, Student Counseling, Student Health Services, the Women’s Center, and various additional student life units [2], all of which actively support the overall mission of UT Dallas [3] as well as the mission of the division [4]. As outlined in the response to Principle 2.10 [5], these units provide programs and services that promote student learning and enhance the development of enrolled students. Student affairs units also adhere to guidelines, standards, and principles for best practice compiled by their respective professional associations [6].

Procedures for the selection of new staff are outlined in sections D2-122.0 and D2-130.0 of UT Dallas’ Administrative Policies and Procedures Manual [7]. One hundred seventy-four administrative and professional and classified staff (full-time equivalent (FTE) = 171.4) are employed within the Division of Student Affairs as of spring 2007 [8]. This group of dedicated employees has served UT Dallas for a combined total of 812 years; twenty-two employees have served ten years or more, and 45 have served between five and ten years. The longevity and low turnover rates of student affairs personnel provide evidence of effective hiring and performance evaluation practices, attention to on-going professional development, and overall commitment to the mission of UT Dallas. Over 300 part-time student employees (FTE = 67.7) are also employed within the Division of Student Affairs. Employment with the university provides the student workers with the opportunity to gain valuable experience that enhances their own professional development.

The organizational chart for student affairs demonstrates how the leadership responsibilities are delegated within the division among the assistant vice presidents, associate deans, directors, associate directors, etc. [2]. Twenty-seven of these individuals hold advanced degrees, four of which are earned doctorates. Many of the remaining leaders are currently enrolled in graduate programs or have completed coursework at the graduate level. Job descriptions, resumes, and transcripts documenting the qualifications and educational attainments of these leaders and other key student affairs personnel are available for review in the Staff Credentialing Navigator [9].

Staff members within the Division of Student Affairs are given a variety of professional growth opportunities, both on and off-campus, to help them stay current in their respective fields and to expand their knowledge and skills. Student affairs personnel maintain active memberships in eighty-one local, state, regional, and national professional associations and participate in conferences, workshops, and seminars sponsored by these organizations each year [6]. Approximately 125 staff members participated in at least one conference, workshop, or seminar during fiscal year 2006. Required monthly staff development meetings are coordinated by the assistant vice presidents for both the enrollment management staff and the student life staff. Approximately $15,000 is allocated annually to cover the cost of these monthly staff development efforts. Individual staff members also have the opportunity to participate in the planning and implementation of programs presented at these monthly meetings. Additional opportunities for professional development and team building, such as retreats and staff meetings, are coordinated by individual units [10]. Many staff members within student affairs also take advantage of the various training workshops made available through the Offices of Human Resources Management, Finance, Information Resources, and other campus departments.

Student affairs follows the published university policy for conducting annual job performance appraisals [11] to ensure the quality of student affairs programs and service delivery.

Generally, staff members are asked to complete and submit written self-evaluations to their supervisors on the official university appraisal form [12]. Supervisors complete their own evaluations of employees [13] [14] and then conduct face-to-face conversations to recognize performance strengths, to identify areas for improvement and to set mutually understood goals for the next year. These evaluations are predated by evaluations in the third and sixth months for new employees [15], thereby instilling a culture that values performance and goal setting from the beginning. These annual and other evaluation forms are housed and available for review in the Office of Human Resources Management. In addition, an annual staff recognition program gives staff members the opportunity to nominate their peers for various awards to recognize their contributions and accomplishments [16].

Individual units, under the guidance of the vice president for student affairs and the assistant vice presidents, are responsible for determining objectives, outcomes, budget needs, and assessment processes appropriate for their respective areas. A detailed description of the processes used in each unit to make these determinations is provided in the Student Affairs Decision Narrative [17] and in the response to Principle 3.3.1.3 [18]. The results of assessments and improvements made prior to fiscal year 2006 have been outlined in an operational assessment table [19]. A few of the more notable assessment activities and resulting actions during this timeframe include:

  • a visiting consultant’s review of enrollment management at UT Dallas, which resulted in the physical move of several offices, the creation of the Comet One-Stop, the consolidation of the recruiting and admissions functions into a single unit, and the change in reporting line for that new unit [20],
  • participation in the National Survey of Student Engagement (NSSE) [21] [22] as an additional tool for assessing the student experience at UT Dallas,
  • the Waterview Commission on Campus Housing, which resulted in the creation of the Housing Operations Department [23],
  • the offering of career management courses for elective credit [24],
  • the implementation of the CHAMPS Life Skills Program for student athletes [25], and
  • the creation of the Center for Student Involvement [26], the Greek Center [27], and the Multicultural Center [28].

Assessment activities conducted in 2005-06 and 2006-07 have been reported through UT Dallas’ web-based assessment tool, AT6 [29] [30]. A wide range of assessment instruments, including surveys [31], focus groups, benchmarking activities [32], process analyses, event evaluation forms [33], and compliance and efficiency audits [34] have been utilized to collect data on programs and services delivered within the Division of Student Affairs. A few of the more noteworthy actions taken as a result of these assessment activities include:

  • implementation of new technologies, such as the OnBase document imaging system [35],
  • expansion of the Multicultural Center Comet S.T.A.R.S. Mentor Program [36],
  • creation of living-learning communities [37],
  • expansion of the service learning program [38],
  • creation and expansion of the Parent Association and related programming [39],
  • implementation of the “Take Back the Night” program [40], and
  • creation of the Campus Housing Advisory Committee, which includes student representation [41].

These assessment activities, hiring practices, performance appraisal procedures, and staff development efforts ensure the quality and effectiveness of the programs and services offered by units within UT Dallas’ Division of Student Affairs.

Supporting Documents

Footnote Document
[1]Student Affairs Organizational Chart
PDF Document, 2 Pages, 67.14 KB (chart1053)
[2]Student Affairs Units Org Chart
PDF Document, 14 Pages, 372.87 KB (chart1054)
[3]UT Dallas Mission Statement
PDF Document, 2 Pages, 11.70 KB (statement1017)
[4]Student Affairs Mission Statement
PDF Document, 2 Pages, 43.92 KB (statement1076)
[5]Principle 2.10 - Student Support Services (u213)
Link to UT Dallas 2007-ccr Compliance Certification Report
[6]Professional Associations of UT Dallas Student Affairs Staff
PDF Document, 2 Pages, 66.42 KB (list1013)
[7]Staff Appointment Procedures D2-130.0 and D2-122.0
PDF Document, 2 Pages, 85.73 KB (policy1056)
[8]Student Affairs Staffing Summary
PDF Document, 1 Page, 12.62 KB (table1002)
[9]Credential Navigator - Student Affairs Staff
http://sacs.utdallas.edu/crednav/index.zog?s=scred_stuaff#report
[10]Student Affairs Staff Development Meeting Topics 2005-06 and 2006-07
PDF Document, 2 Pages, 20.95 KB (list1021)
[11]Job Performance Appraisals D11-230.0
PDF Document, 1 Page, 24.95 KB (policy1057)
[12]Form for Self-Evaluation Tool for Employees
PDF Document, 2 Pages, 13.62 KB (form1065)
[13]Form for Performance Appraisal of Classified Personnel
PDF Document, 6 Pages, 42.68 KB (form1064)
[14]Performance Appraisal of Administrative and Professional Personnel
PDF Document, 4 Pages, 31.42 KB (form1028)
[15]Performance Appraisal Forms
PDF Document, 12 Pages, 104.97 KB (form1032)
[16]Student Affairs Staff Awards Forms
PDF Document, 8 Pages, 41.53 KB (form1012)
[17]Student Affairs Goals Narrative
PDF Document, 20 Pages, 97.78 KB (statement1073)
[18]Principle 3.3.1.3 - Assessment of Educational Support Services (u322)
Link to UT Dallas 2007-ccr Compliance Certification Report
[19]Student Affairs Goals Narrative before FY06
PDF Document, 32 Pages, 200.62 KB (statement1077)
[20]Jim Black Enrollment Management Consulting Report
PDF Document, 91 Pages, 4.46 MB (report1134)
[21]NSSE 2005 Means Comparison Report
PDF Document, 35 Pages, 231.78 KB (report1104)
[22]NSSE 2006 Executive Summary
PDF Document, 12 Pages, 506.50 KB (report1102)
[23]Waterview Commission on Campus Housing Report
PDF Document, 9 Pages, 106.71 KB (report1220)
[24]Syllabus for socs3111.001.06f taught by Michael Choate (mchoate)
PDF Document, 9 Pages, 113.14 KB (syl6019)
[25]CHAMPS Life Skills Program
PDF Document, 18 Pages, 623.77 KB (correspondence1010)
[26]UT Dallas Center for Student Involvement Home Page
PDF Document, 2 Pages, 71.61 KB (statement1109)
[27]UT Dallas Greek Life Home Page
PDF Document, 2 Pages, 92.90 KB (statement1122)
[28]UT Dallas Multicultural Center Home Page
PDF Document, 1 Page, 46.91 KB (statement1112)
[29]Assessment 2005-06 Student Affairs All Units
PDF Document, 250 Pages, 912.13 KB (report1046)
[30]Student Affairs Operations Employing Qualifying Personnel
PDF Document, 4 Pages, 43.46 KB (statement1227)
[31]Sample Student Affairs Survey Instrument
PDF Document, 8 Pages, 503.78 KB (form1026)
[32]Sample Benchmarking Project
PDF Document, 3 Pages, 43.16 KB (report1221)
[33]Sample Student Affairs Event Evaluation Form
PDF Document, 7 Pages, 285.97 KB (form1027)
[34]Sample Student Affairs Compliance and Efficiency Audits
PDF Document, 13 Pages, 261.37 KB (memo1049)
[35]OnBase Imaging Final Proposal
PDF Document, 130 Pages, 984.09 KB (statement1170)
[36]Multicultural Center Comet STARS Program Student Requirements
PDF Document, 1 Page, 31.66 KB (statement1228)
[37]UT Dallas Living Learning Communities Home Page
PDF Document, 1 Page, 333.57 KB (statement1106)
[38]UT Dallas Service Learning Home Page
PDF Document, 1 Page, 246.75 KB (statement1108)
[39]UT Dallas Parent Family Association Website
PDF Document, 1 Page, 27.02 KB (statement1229)
[40]Take Back the Night
PDF Document, 1 Page, 7.04 KB (correspondence1011)
[41]POLICY MEMORANDUM 94-I.2-65 - Campus Housing Committee
PDF Document, 2 Pages, 11.93 KB (policy1065)